Shipping policy

Shipping Policy

Thank you for shopping at Kaiser's Store!

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times

• Mozambique (Domestic): Standard shipping takes 3–7 business days. Shipping rates are calculated at checkout.
• International Orders: Delivery typically takes 10–21 business days depending on the destination country. Shipping rates are calculated at checkout.

Order Tracking Once your order has shipped, you will receive an email notification with your tracking number (where available).

Customs & Import Duties For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country.

Lost or Delayed Shipments If your order hasn't arrived within the expected timeframe, please contact us at janeshopify2026@gmail.com and we'll do our best to assist you.

Contact Us For any shipping-related questions, reach out to us at janeshopify2026@gmail.com or visit kaisersstore.com.